ACCELERATE YOUR AMAZON WEB SERVICES CLOUD JOURNEY WITH PRESIDIO

As an Amazon Connect partner, Presidio can help customers create new or transition existing contact center services to the cloud.  Amazon provides a robust set of tools to enable customers to rapidly deploy contact center services.  With over 15 years experience in contact center technologies and business processes, Presidio is well positioned to help customers implement Amazon Connect solutions to meet their business objectives.  Whether customers are looking to implement full self-service IVR applications, introduce speech-driven interactions with their customer via Lex, or build integrations to backend systems to drive productivity, Presidio has the skills necessary to ensure successful outcomes for our customers.

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PRESIDIO CORE AWS CAPABILITIES

 Application Design services  Self-service IVR
Database integrations Speech applications using Lex
Business Intelligence reporting Analytics solutions
CRM integrations WFM/WFO integrations
Extended features/capabilities using Lambda functions 

AWS COMPETENCIES

Check back soon to learn about our official competencies.